Short version: We collect only what we need to provide our service. We do not sell your data. Your plantation images are processed and not stored permanently. You can delete your account and all data at any time.
ForwoodAI is a forestry intelligence platform operated from Panama. We are the data controller for information collected through forwoodai.com and our API.
Contact: Junaid@forwood.com
| Data type | Why we collect it | How long we keep it |
|---|---|---|
| Name, email, password | Account creation and login | Until account deleted |
| Company, job title, country | Service personalization and market analysis | Until account deleted |
| Phone number | Account verification and support | Until account deleted |
| Plantation photos you upload | AI analysis only — processed immediately | Not stored after analysis |
| Scan results (species, girth, volume data) | Your scan history and reports | Until account deleted |
| Payment information | Subscription billing — handled by Paddle | Managed by Paddle, not us |
| Usage data (scan counts, login times) | Quota enforcement and service improvement | Until account deleted |
| API key usage logs | Security monitoring and quota | 90 days rolling |
We do not use your data for advertising. We do not sell your data to any third party.
Images you upload for scanning are sent to our AI processing system (powered by Anthropic Claude) for analysis. The image is processed in real-time and the result returned to you. We do not store your original plantation images on our servers after analysis is complete.
Anthropic processes images per their own privacy policy at anthropic.com/privacy. They do not use your images to train their models.
We share data only with essential service providers:
All providers are contractually required to protect your data and may not use it for their own purposes.
You have the right to:
To exercise any right, contact us at Junaid@forwood.com. We will respond within 30 days.
We use only essential cookies required for the service to function — specifically your authentication session token. We do not use advertising cookies, tracking pixels, or third-party analytics that track you across websites.
ForwoodAI is a professional B2B service not directed at children. We do not knowingly collect data from anyone under 18 years of age.
ForwoodAI serves users across Latin America and internationally. Your data is stored on servers in the United States (Supabase US East). By using our service you consent to this transfer.
We may update this privacy policy from time to time. We will notify you by email for material changes. The date at the top of this page shows when it was last updated.
Privacy questions or concerns: Junaid@forwood.com
ForwoodAI · Panama City, Panama